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DISTANCE SALES AGREEMENT AND PRE-CONTRACTUAL INFORMATION

  1. PARTIES

SELLER

EUCHEMBIOJ Publishing Platform
Website: https://euchembioj.org
E-mail: info@euchembioj.org

(The Seller’s full legal details are available to competent authorities upon request.)

BUYER

The real or legal person who purchases digital content through the website.

  1. SUBJECT OF THE AGREEMENT

This Agreement governs the rights and obligations of the parties regarding the sale and delivery of digital content purchased electronically by the BUYER through the SELLER’s website, in accordance with applicable consumer protection legislation.

  1. PRODUCT AND DELIVERY

The products offered for sale consist exclusively of digital content, including but not limited to:

  • e-books
  • online courses
  • recorded lectures
  • academic digital materials

Delivery is performed electronically, by granting access to the content immediately after successful payment.

No physical shipment is involved.

  1. RIGHT OF WITHDRAWAL

Pursuant to Article 15(1)(g) of the Distance Contracts Regulation and relevant consumer protection legislation:

The right of withdrawal does not apply to digital content supplied electronically and performed instantly.

By completing the purchase, the BUYER expressly acknowledges and accepts that the performance begins immediately and that no right of withdrawal exists.

  1. REFUNDS AND CANCELLATION

Due to the nature of digital content, no cancellation, refund, or return is possible after access has been granted.

In the event of a technical access issue, the SELLER is responsible for restoring access but is not obliged to issue a refund.

  1. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights related to the digital content belong exclusively to the SELLER.

The purchased content is licensed to the BUYER for personal and academic use only and may not be copied, distributed, shared, resold, or used for commercial purposes.

  1. PERSONAL DATA PROTECTION

Personal data of the BUYER is processed in accordance with applicable data protection laws, including GDPR and relevant national regulations.

Further information is provided in the Privacy Policy and Data Protection Notice published on the website.

  1. GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by the laws of the Republic of Türkiye.

In case of disputes, Consumer Arbitration Committees and Consumer Courts shall have jurisdiction, where applicable.

  1. EFFECTIVE DATE

By completing the purchase electronically, the BUYER confirms that they have read, understood, and accepted this Agreement.

This Agreement enters into force at the moment of successful payment.

PRIVACY POLICY AND PERSONAL DATA PROTECTION

  1. Purpose and Scope

This Privacy Policy has been prepared to explain the principles and procedures regarding the processing of personal data of users by EUCHEMBIOJ Publishing Platform (“Platform”) in accordance with applicable data protection legislation, including the Law on the Protection of Personal Data No. 6698 (KVKK), relevant regulations, and banking security standards.

This policy applies to website visitors, members, users, and individuals who purchase digital content through the Platform.

  1. Data Controller

Pursuant to applicable data protection laws, your personal data is processed by EUCHEMBIOJ Publishing Platform, acting as the data controller.

Contact Information:
info@euchembioj.org
https://euchembioj.org

(The Seller’s full legal details are made available to competent public authorities upon lawful request.)

  1. Processed Personal Data

Personal data processed through the Platform is limited, proportionate, and directly related to the services provided. Such data may include:

  • Identity information (name, surname – if provided by the user)
  • Contact information (e-mail address)
  • Transaction security information (IP address, log records)
  • Limited payment and billing information
    (Payment card details are not stored or processed by the Platform)
  1. Purposes of Processing Personal Data

Personal data may be processed for the following purposes:

  • Provision of digital products and services
  • Creation and management of user accounts
  • Secure execution of payment transactions
  • Fulfillment of legal and regulatory obligations
  • Ensuring information and system security
  • Responding to user requests and complaints
  1. Payment Security and Banking Transactions

Payment transactions are carried out via Akbank Virtual POS and related secure payment infrastructures.

Credit card and debit card details are not recorded, stored, or processed by the Platform.
All payment operations are performed directly through the secure systems of the relevant banks and payment service providers.

  1. Transfer of Personal Data

Personal data may be transferred:

  • To authorized public institutions, where required by law,
  • To banks and payment service providers, solely for the purpose of completing payment transactions,

only to the extent necessary and in compliance with applicable legislation.

No personal data is shared with third parties for any other purpose.

  1. Retention Period of Personal Data

Personal data is retained for the duration required by applicable legislation or as long as necessary for the purposes for which it is processed. Upon expiration of these periods, personal data is deleted, destroyed, or anonymized in accordance with legal requirements.

  1. Rights of Data Subjects

Pursuant to Article 11 of the KVKK and applicable data protection laws, data subjects have the right to:

  • Learn whether their personal data is processed
  • Request information regarding processed personal data
  • Learn whether personal data is used in accordance with its purpose
  • Request correction of incomplete or inaccurate personal data
  • Request deletion or destruction of personal data under legal conditions

Requests may be submitted via info@euchembioj.org

  1. Cookies

The Platform may use mandatory cookies to ensure proper operation of the website, improve user experience, and maintain system security.

Users may control cookie settings through their browser preferences.

  1. Policy Updates

This Privacy Policy may be updated in line with legislative amendments and Platform practices. The most current version shall always be published on the website.

  1. Effective Date

This Privacy Policy enters into force as of the date it is published on the website.

 

 

DELIVERY, CANCELLATION AND REFUND POLICY

  1. Scope

This Delivery, Cancellation and Refund Policy governs the terms and conditions regarding the delivery, cancellation, and refund of digital content purchased through the EUCHEMBIOJ Publishing Platform, including but not limited to e-books, online courses, recorded lectures, academic digital materials, and digital certificates.

  1. Delivery Terms

2.1. All products offered on the Platform are digital content.
No physical shipment, delivery, or postal service is provided.

2.2. Delivery is performed electronically by:

  • granting access through the user account,
  • providing a download link, or
  • enabling online platform access,

following the successful completion of payment.

2.3. Access to digital content is generally provided immediately.
In the event of a technical delay, access will be granted as soon as reasonably possible.

  1. Cancellation Terms

3.1. The purchase transaction may be cancelled before payment is completed.

3.2. Once payment has been successfully completed and access to the digital content has been granted, cancellation of the order is not possible.

  1. Right of Withdrawal and Refund Policy

4.1. Pursuant to Article 15(1)(g) of the Distance Contracts Regulation and applicable consumer protection legislation:

The right of withdrawal does not apply to contracts for digital content supplied electronically where performance has begun immediately.

4.2. Accordingly:

  • No right of withdrawal exists for digital products,
  • No refunds or returns are provided.

4.3. By completing the purchase, the user expressly acknowledges and accepts these conditions prior to payment.

  1. Technical Issues and Access Problems

5.1. In the event that access to digital content cannot be provided due to a technical issue not caused by the user, the Platform is responsible for:

  • restoring access, or
  • resolving the technical issue.

5.2. The resolution of technical issues does not give rise to any refund or reimbursement right.

  1. Payment Security

6.1. Payment transactions are processed through Akbank Virtual POS and related secure banking infrastructures.

6.2. Credit card and debit card details are not recorded, stored, or processed by the Platform.

  1. Incorrect Purchases and User Errors

7.1. The following circumstances do not constitute grounds for cancellation or refund:

  • incorrect product selection by the user,
  • dissatisfaction based on personal expectations,
  • changes in personal preference after purchase.
  1. Legal Basis

This policy has been prepared in accordance with:

  • the Consumer Protection Law No. 6502,
  • the Distance Contracts Regulation,
  • and applicable secondary legislation.
  1. Effective Date

This Delivery, Cancellation and Refund Policy enters into force as of the date it is published on the website.